Return & Refunds
RETURN POLICY
We offer a 30 days return policy. Unfortunately, we will not be able to accept the return if 30 days have passed since your purchase.
What is the Condition of the Return Policy?
- Items must be in original packaging, accessories, and boxes.
- Products must be unworn, and unused with any labels attached.
- We DO NOT accept used or worn items or where product packaging has been damaged. All Items must be brand new.
What is the order Cancellation Policy?
You need to contact us within 24 hours from the date you created the order. We are unable to cancel the order once it has been shipped.
What's the process for returning?
Initially, if you receive an incorrect product, a faulty product, or a damaged product. Please send an email to tomf@confettiliving.com.au. Please outline what the problem is and relevant photos, We will contact you as soon as possible to advise. For any kind of support, you can call us directly at +61 400 938 006
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
There is no cost for Return Shipping.
What should I do, When my items are missing?
Do not worry. Please contact our support or send us an email about your missing products at tomf@confettiliving.com.au. We will contact you within 24 hours.
REFUND POLICY
Once we have received and inspected your return, we will send you an email to let you know whether or not the refund was approved. If accepted, a refund will be made automatically using your original payment method. Please keep in mind that your bank or credit card provider may need additional time to process and post the refund.
We are available for your 24/7 support.
For any kind of information please contact:
Phone: +61 400 938 006
Email: tomf@confettiliving.com.au
Address: 9/389-391 Liverpool Road, Strathfield NSW 2135, Australia